Decision Making
If you’re like most companies, only 50% of your senior management and 38% of your employees are good decision makers. (And if you’re like most people, you might be surprised the numbers are actually that high.) Which is a shame, because good decision makers tend to also be significantly more effective, productive, engaged, and create more market growth. No one (we hope) is trying to make bad decisions, so where does the problem come from?
Most of us hold too close to data, too close to our gut, or are influenced by all sorts of biases that skew our perspective.
Good decision makers balance data and judgment, spend more time listening to others, are willing to disagree, and overcome biases by trying to see issues from multiple perspectives. Our courses teach people methods for seeing through the eyes of others, listening effectively, and disagreeing in a non-offensive way.